ISO 9000

Quality Business Improvement – OGC Gateway Checklist

May 29, 2012

Ways to improve the quality of your business activities The Office of Government Commerce  (OGC) Gateway provides a useful free checklist for managers who are looking at ways to check the health of a project or programme.  This free download describes the key decision points at which a programme or project owner should decide whether to [...]

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Accreditation to ISO 14001 and ISO 9001 for members of the Concrete Repair Association

April 10, 2012

Concrete Repair Association (CRA) Members must be accredited to ISO Quality Management Standards Each full CRA specialist contractor, product manufacturer and distributor member has been obliged to be Q.A. Accredited to ISO 9001 for a number of years. The Association is now working towards ensuring that all full member companies become BS EN 14001 (Environmental [...]

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Is your ISO 9001:2008 documentation becoming too complex?

April 3, 2012

ISO 9001:2008 documentation can become too complex Is your ISO 9001:2008 documentation becoming too complex?  If so, you might like to take into account “the extent the quality management system documentation can differ from one organisation to  another due to: a. the size of the organisation and type of activities b. the complexity of processes [...]

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ISO9001 and Preventive Action

March 30, 2012

Do you understand the ISO9001 concept of Preventive Action? ” …Preventive action should take place at the beginning of a job (product realisation) and continue until the job is completed.  This could be done as part of the planning process by carrying out a risk assessment and putting mitigation measures in place.  Years ago, when [...]

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Why achieve ISO 9001 Certification?

March 23, 2012

Does your Chief Exec question why you should go for ISO 9001 Certification? “As a result of the process of ISO 9001 implementation, many companies cite improved documentation, positive cultural impact, higher perceived quality, and faster development time.  Many use ISO implementation as the rationalization for continual improvement and a launching pad for strategic quality initiatives that [...]

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Fast, economical and essential ISO 9001 & ISO 14001

February 8, 2012

Economical & Fast ISO9001, ISO14001, OHSAS18001 In times of recession, many small and medium sized businesses have discovered that the best approach to continued survival is to be able to demonstrate their credentials to prospective customers. When bidding for work, being certified to ISO9001, ISO14001 and OHSAS18001 can make all the difference between success and [...]

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A Quality Story

January 31, 2012

A Cautionary Quality Tale Timothy Timepushed was a Sales Manager in a medium-sized company.  Timothy’s customers were beginning to ask him for proof that he was working to the ISO 9001:2008 (Quality Management System) Standard.  He decided to employ a “consultant” to prepare his company for Certification to the Standard.  He searched on the internet [...]

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Quality – Are you Slipping Down the Rankings?

January 4, 2012

Ford Quality slips down the rankings “Ford has fallen in the quality rankings, according to a comsumer report on the reliability of cars in the US. “American magazine, Consumer Reports, ranked the manufacturer at 20th out of 28 major brands, based on its annual survey of subscribers who have owned or leased a total of [...]

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Putting Quality at the Centre for SMEs

December 8, 2011

How Quality is seen by one SME “Quality is the cornerstone of our business model and growth plans.  It is the way we do our business and our performance feedback from clients is testament to the robustness of our quality management processes. “We are selling solutions to the new challenges facing our clients, so investing [...]

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ISO 9001 Certification

December 2, 2011

ISO 9001 Certification – some initial thoughts The achievement of an ISO 9001 certification is a milestone in demonstrating to your customers that you have implemented a reliable system of producing and delivering your products and services. The focus of this “system” is twofold: providing consistent products and services; and continual improvement in your processes [...]

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