ISO 9001 Auditing

Risk-based thinking and ISO 9001:2015

August 31, 2016

If you are considering upgrading to ISO 9001:2015 read on! The idea of looking at risks was not high on the agenda when implementing ISO 9001:2008.  It was touched on when covering the potential for loss of fees when having to rework a product or when service was poor, but not on a business-wide scale. [...]

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Extending the scope of your ISO 9001

April 20, 2015

What kinds of circumstances will require an extension to scope of an existing ISO 9001 Registration? When you make innovations to your products or services, for example changing a technique, adding a new activity or changing an existing activity, it can often be possible to extend the scope of your existing ISO 9001 Registration rather [...]

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Management Review Meetings

June 23, 2014

How to get the best out of your Management Review Meeting The Management Review Meeting is an oft maligned and/or dismissed business tool – seen as just a box to be ticked.  However, Mel Blackmore has recently written an article in Quality World extolling the potential benefits of this forum.  She believes that “The most [...]

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The ISO 9001 Auditor is due – how can I make sure my calibration process is effective?

February 26, 2013

When the ISO 9001 Auditor is due to visit: 8 checks to help you demonstrate your calibration process is effective 1)  Take a look at your calibrated gauges, and make sure you know when they were last checked 2)  Find out how frequent the checks should be and that this has been complied with 3)  [...]

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Six Pointers for Selecting ISO 9001 Internal Auditors

January 9, 2013

Selecting Internal Auditors The following traits and talents are desirable in an internal auditor, whether for ISO 9001 or other ISO Standards: Someone who is passionate about the success of the company Someone who understands the products and/or services well Someone who is observant, patient and open minded Someone who can be an active listener [...]

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Even more ISO 9001 Quick Tips

August 23, 2012

Even more ISO 9001 Quick Tips 1. Do not overdo it with set objectives As part of the General Requirements of the ISO 9001:2008 Standard, an organisation needs to document its quality objectives.  These will need to be revisited periodically to make sure they are still relevant.  They will also be looked at during Certification [...]

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Five More ISO 9001 Quick Tips

August 15, 2012

Five more ISO 9001 Quick Tips 1. Keep your ISO 9001:2008 system simple Don ‘t be tempted to over-complicate your ISO 9001 Management System – you won’t use it and it will end up working against you rather than for you. 2. Match the standard’s requirements to your existing processes Start with your own already [...]

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The Marriage of Football and ISO 9001

July 18, 2012

How ISO 9001 Certification benefitted the game of Football “The marriage of football and ISO 9001 may seem an unlikely pairing but, quality now has a growing fan base at football clubs all over the world. “It is no secret that football in 2012 is all about money.  The ‘beautiful game’ that began with a [...]

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Is ISO 9001 the best tool for quality today?

July 3, 2012

Does ISO 9001 work today? “…When ISO 9001 was first published 25 years ago, it was aimed at specifying requirements for use in second-party contractual (business to business) situations, and the concept of third-party certification was in its infancy.  Since that time, and despite some criticisms, I truly believe that the incredible success of the [...]

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Quality in the construction industry

June 27, 2012

Quality comes a poor third “The biggest challenge with quality in the construction industry is that it comes a very poor third to safety and environmental issues.  Most of the problems in the design and construction phases are to do with safety, so quality comes a long way behind that.  It’s quite difficult to get [...]

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