Business growth

Leadership and Improvement – Crucial areas for Quality Management

May 16, 2016

Continuous Improvement and Effective Leadership Anyone who has taken a look at the new version of the ISO 9001 Standard will know that Leadership and Improvement are both important concepts in the Quality narrative.  Quality World recently interviewed Russell Longmuir, CEO of the British Quality Foundation about his views on both these topics.  Below is [...]

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Five ways to engage stakeholders in your business

April 15, 2016

Empowering the stakeholders in your business 1)  Act as a listening post for people where they can air their frustrations about how things work without feeling threatened.  The people who do the work are the experts, allow them a place in determining their future, rather than just telling them what to do and how to [...]

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Quality: Introducing Change and Improvement – a four-prong approach

February 9, 2016

How to present a case for change Perceiving the need to change is often connected to the realisation that unless you do change you will cease to meet stakeholders’ expectations; whether that be in terms of a lack of profit gained, standards not being met or customers needs not being served.  It can, however, be [...]

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The Impact of Social Media on Business

May 11, 2015

Social Networking Sites – creating networking opportunities and new ways to reach customers Using social media has become an essential aspect of professional life.  The reasons are five-fold: sheer numbers of users (two billion people in 2014) not being bound by time not being bound by location ability to share questions and solutions ability to [...]

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New CQI Publication – Challenges for the Quality Profession

November 14, 2014

Five Key Areas covered by the CQI’s new Publication The Chartered Quality Institute has just launched a new publication that looks at the challenges and opportunities facing the quality profession.  The New Quality Profession Challenge puts forward the case for changing the way the profession works and how it is viewed by senior business figures.  These [...]

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ISO 9001:2015 – Potential Impact

April 14, 2014

Impact of the ISO 9001:2015 revision The foremost change in the new ISO 9001 Standard will be a far larger focus on risk, and the closely aligned concept of responsibility.  This is the view that the Chief Executive of IIOC put forward in April’s edition of Quality World.  How organisations will identify and manage risks, [...]

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Cut Overheads First?

November 15, 2013

The Federation of Small Businesses states its view on increasing the minimum wage “Business Secretary, Vince Cable, has asked the Low Pay Commission to look at increasing the minimum wage.  However, many small businesses, operating on slender margins would struggle to meet any increase the FSB said. “It urged Government to focus on driving down [...]

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Small firms spending £490 million on tax admin

October 18, 2013

Small firms spend half a billion pounds on tax admin per year “New research from the Federation of Small Businesses (FSB) shows the UK’s small business owners are losing around 12 days a year keeping on top of their tax administration costing them half a billion pounds per year. The FSB’s findings show that half [...]

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The Cost of Safety Failings in Britain

August 28, 2013

Safety failings cost Britain billions of £s The Institution of Occupational Safety and Health (IOSH) is carrying out research into how businesses can become more efficient and profitable by taking a sensible approach to tackling health and safety issues in the workplace. According to the Federation of Small Businessses, work-related accidents and ill-health costs businesses [...]

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Keeping Trade Local

August 22, 2013

Local Breweries refresh parts of the local economy that others cannot reach! Research by the Federation of Small Businesses (FSB) shows that small breweries can provide employment for a host of other local businesses.  For example, the Norfolk brewery called Grain, requires a network of 25 local organisations to enable it to produce its ale.  They consider [...]

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