Business Management Systems

Effective Business Risk Management

September 26, 2016

At the heart of most International Management Systems – Business Risk Management If you get it right, business risk management can make sure that you are complying with legal requirements, managing your processes efficiently and effectively, and ensuring key stakeholder interests are met.  Implementation involves identification and evaluation of key risks, developing and putting into [...]

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Looking at Risks and Opportunities using your Management System

June 23, 2016

Taking account of the “What ifs” The new ISO 9001 and 14001 Standards include clauses related to risk.  These are asking that companies take account of the unknown and the unknowable in the form of planning contingencies.  For example, what happens if your sole supplier has problems?  If you are a distributor, do your processes [...]

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Five ways to engage stakeholders in your business

April 15, 2016

Empowering the stakeholders in your business 1)  Act as a listening post for people where they can air their frustrations about how things work without feeling threatened.  The people who do the work are the experts, allow them a place in determining their future, rather than just telling them what to do and how to [...]

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The Trick is Knowing Your Limits

March 12, 2015

Parliament urged to call in the experts for the forthcoming £3bn renovation project The need to carry out extensive renovation work at the Houses of Parliament has been in the news recently.  It appears that the sewers are expected to fail in the not too distant future which would render the building uninhabitable.  Management of [...]

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Total Quality Management – what’s new?

February 19, 2015

Total Quality Management (TQM) – a new mentality? In the past few years TQM has moved on a lot.  It still retains its solid foundations, but now there is more emphasis on innovation, intensive continuous improvement, risk strategies and more attention given to environmental issues.  David Hutchins, who runs a quality college, has written about [...]

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The Future of Business Excellence – CQI Conference 2015

January 9, 2015

The CQI Conference – Quality Management is changing…are you? The CQI Leadership Conference will take place on 15 April 2015 at The King’s Fund, No. 11 Cavendish Square, London, W1N 0AN.  This Conference aims to enable you to gain insight into the role of quality in enhancing reputation, improving profitability and driving business success. There [...]

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Top Ten qualities that make a good Lean Six Sigma Leader

January 24, 2014

What makes a good LSS Leader? Although being competent in all ten areas identified will not guarantee success as a leader, judged in the work context against a background of interactions of factors at work, and coloured by the individual’s capabilities and competencies, these ten competencies will go a long way to identifya good Lean [...]

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How to Achieve Business Engagement with Quality

December 11, 2013

Top Tips for Business Engagement with Quality Philip Beighton, from CPA Global, has found that senior management are interested most in hearing about the benefits of quality to their specific departments.  He feels that you need to emphasise the positive impact of working together rather than harping on about compliance.  Try to look at your [...]

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World Quality Day

November 8, 2013

World Quality Day – Collaboration: The Future of British Business 18 November 2013 from 6:15pm – 8pm “This year, to celebrate World Quality Day, the CQI’s annual parliamentary reception, organised by the CQI’s North London Branch will look at the theory and practice of collaborative techniques and how organisations can capitalise on these to ensure [...]

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Are Working Lunches a False Economy?

November 1, 2013

Do you frequently work through your lunch break? Paul Niven, President of the Senalosa Group, recently penned an article in The Wall Street Journal on this very subject. He is very understanding of the desire to captialize on the momentum that you may have built up during the morning, but he points out that there is [...]

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