ISO Consultants

Fatigued Technicians blamed for damaged BA plane

September 22, 2015

Were the AAIB’s solutions to this question using the wisest approach? You may remember that there was a fire on a British Airways flight to Oslo in 2013.  A recent investigation into this incident has revealed that technicians were working high levels of overtime and as a consequence were very tired.  This led to engine [...]

Read the full article →

Post ISO 9001:2015? – what people in the know are saying

May 16, 2014

“What will top management need to do differently in the post-ISO 9001:2015 world?” This is the question that Quality World has asked four top managers recently. Their answers encompass elements from looking at leadership, seeking added value and maintaining the status quo.  They reflect the kinds of organisations for which they work.  Those heavily involved [...]

Read the full article →

Top Ten qualities that make a good Lean Six Sigma Leader

January 24, 2014

What makes a good LSS Leader? Although being competent in all ten areas identified will not guarantee success as a leader, judged in the work context against a background of interactions of factors at work, and coloured by the individual’s capabilities and competencies, these ten competencies will go a long way to identifya good Lean [...]

Read the full article →

Cut Overheads First?

November 15, 2013

The Federation of Small Businesses states its view on increasing the minimum wage “Business Secretary, Vince Cable, has asked the Low Pay Commission to look at increasing the minimum wage.  However, many small businesses, operating on slender margins would struggle to meet any increase the FSB said. “It urged Government to focus on driving down [...]

Read the full article →

Small companies and ISO 9001

September 27, 2013

The benefits of implementing ISO 9001 for small companies The most impressive benefits from a well-implemented ISO 9001:2008 Quality Management System come to those who run small companies.  This is the perception of Tom Taormina, an experienced practitioner and author on this subject.  However, he maintains that the flip side of this coin, is that [...]

Read the full article →

Draft design specification for revised ISO 9001:2015 Standard

September 5, 2013

Revised ISO 9001:2015 Standard The Chartered Quality Institute (CQI) has made available the following information about the revised ISO 9001:2015 Standard: “According to the draft design specification, the revised ISO 9001:2015 standard should (among other things) : Provide a stable core set of requirements for the next 10 years or more Remain generic, and relevant to all [...]

Read the full article →

How to use consultants for quality management projects

July 3, 2013

How to choose and use a quality management consultant Many companies do not understand that using a consultant to design and implement their quality system does not relieve the senior management team of their own responsibilities for quality management.  A key part of consultancy is the transfer of skills and knowledge to staff within the [...]

Read the full article →

Continuous Improvement and ISO 9001

June 5, 2013

How do you encourage continuous improvement at the same time as downsizing your company? A lot of emphasis is placed on continuous improvement within the ISO 9001:2008 management system, which of course, directly feeds back into how your business is bringing about improvements.  Stephen Matthews has looked at this issue in relation to handling the [...]

Read the full article →

Business growth strategies require quality to be achieved

January 15, 2013

Business Growth Strategies need to be underpinned by Quality in order to be realised “We all know that most organisations’ core objective is to make a profit and meet the needs of stakeholders.  All organisations need to achieve growth.  In order to do this, they can increase repeat business from the current customer base; increase [...]

Read the full article →

ISO 9001 and Tactical Planning

December 5, 2012

ISO 9001:2008 and Tactical Planning “Strategic plans are an excellent buiness tool when well conceived and smartly executed.  The downfall of a great strategic plan is often what to do in the interim.  You need to have a tactical plan ancillary to the strategic plan that forms a bridge between existing systems that will be [...]

Read the full article →