ISO Management Systems Maintenance

Effective Business Risk Management

September 26, 2016

At the heart of most International Management Systems – Business Risk Management If you get it right, business risk management can make sure that you are complying with legal requirements, managing your processes efficiently and effectively, and ensuring key stakeholder interests are met.  Implementation involves identification and evaluation of key risks, developing and putting into [...]

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Risk-based thinking and ISO 9001:2015

August 31, 2016

If you are considering upgrading to ISO 9001:2015 read on! The idea of looking at risks was not high on the agenda when implementing ISO 9001:2008.  It was touched on when covering the potential for loss of fees when having to rework a product or when service was poor, but not on a business-wide scale. [...]

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Maintaining your ISO Management System

June 28, 2016

Management System Maintenance Gibbons Roscoe Management Systems and ISO9001-Consultant offer a variety of systems maintenance packages to suit your individual circumstances. Whether you are a two-man band just needing a couple of visits per year, a slightly larger organisation requiring a quarterly visit or prefer to see our consultant every month, we can arrange to [...]

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Extending the scope of your ISO 9001

April 20, 2015

What kinds of circumstances will require an extension to scope of an existing ISO 9001 Registration? When you make innovations to your products or services, for example changing a technique, adding a new activity or changing an existing activity, it can often be possible to extend the scope of your existing ISO 9001 Registration rather [...]

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Management Review Meetings

June 23, 2014

How to get the best out of your Management Review Meeting The Management Review Meeting is an oft maligned and/or dismissed business tool – seen as just a box to be ticked.  However, Mel Blackmore has recently written an article in Quality World extolling the potential benefits of this forum.  She believes that “The most [...]

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Draft design specification for revised ISO 9001:2015 Standard

September 5, 2013

Revised ISO 9001:2015 Standard The Chartered Quality Institute (CQI) has made available the following information about the revised ISO 9001:2015 Standard: “According to the draft design specification, the revised ISO 9001:2015 standard should (among other things) : Provide a stable core set of requirements for the next 10 years or more Remain generic, and relevant to all [...]

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Quality in pop culture – examples for the non-expert

July 17, 2013

Quality themes in pop culture When you get asked what a quality professional does it can often prove very difficult to explain it in non-jargonistic terminology.  However, the concept of quality can be found in a number of popular media. Take, for example, the TV programme (and films) of Star Trek; here the management system [...]

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How to use consultants for quality management projects

July 3, 2013

How to choose and use a quality management consultant Many companies do not understand that using a consultant to design and implement their quality system does not relieve the senior management team of their own responsibilities for quality management.  A key part of consultancy is the transfer of skills and knowledge to staff within the [...]

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Two actions which could help avoid catastrophic failure of your processes

June 11, 2013

Two actions to help avoid processes ‘moving out of control’ Nick Rich argues that quality professionals need to hone their skills to find new ways to influence business; to help move people away from reactive problem-solving, and towards identifying minor deviations in performance.  In a article from Quality World, he highlights the following two actions [...]

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What is a Quality Management System?

April 16, 2013

What is a Quality Management System? Explaining what a Quality Management System (QMS) is and does is a common problem for quality professionals.  It seems that everyone can understand the implications of an Environmental Management System or a Health and Safety Management System, but when it comes to Quality getting a grasp on its value and content can be [...]

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