ISO Standards Consultants

What constitutes a quality failure?

October 3, 2014

Not everyone within an organisation may agree on what constitutes a quality failure When you talk to health and safety professionals they will readily acknowledge that an individual’s perception of risk will influence their response to hazards.  But when you talk to those in the world of quality, there is not so much understanding that [...]

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Post ISO 9001:2015? – what people in the know are saying

May 16, 2014

“What will top management need to do differently in the post-ISO 9001:2015 world?” This is the question that Quality World has asked four top managers recently. Their answers encompass elements from looking at leadership, seeking added value and maintaining the status quo.  They reflect the kinds of organisations for which they work.  Those heavily involved [...]

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Small companies and ISO 9001

September 27, 2013

The benefits of implementing ISO 9001 for small companies The most impressive benefits from a well-implemented ISO 9001:2008 Quality Management System come to those who run small companies.  This is the perception of Tom Taormina, an experienced practitioner and author on this subject.  However, he maintains that the flip side of this coin, is that [...]

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The Need to Balance Financial Control with Operational Control

April 30, 2013

“We have invested in SAP to control our finances, but don’t consider it important to implement ISO 9001 to control our operations” This is a common perception amongst many who manage businesses.  The focus is placed solely upon the need to generate income without the realisation that more income can be produced when both finance [...]

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What is a Quality Management System?

April 16, 2013

What is a Quality Management System? Explaining what a Quality Management System (QMS) is and does is a common problem for quality professionals.  It seems that everyone can understand the implications of an Environmental Management System or a Health and Safety Management System, but when it comes to Quality getting a grasp on its value and content can be [...]

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When Quality Assurance and Quality Control become confused

April 9, 2013

Definitions of Quality can be varied and sometimes confused “Most project management methods require a quality plan, separate from or integral to the project planning documents.  The quality plan will cover the definition of quality for that project, the roles and responsibilities for reaching the quality objective, ways of working and measurements or indicators to [...]

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Five Steps to put forward a new Quality Process

January 29, 2013

Want to put forward a new Quality Process to your manager – why not try this approach? “Improvement suggestions are very important [as a way to keep your ISO 9001 Management System fresh], and ideally everyone should be able to contribute.  Unfortunately, several factors can make this more difficult.  In any situation where you need [...]

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ISO 9001 and Tactical Planning

December 5, 2012

ISO 9001:2008 and Tactical Planning “Strategic plans are an excellent buiness tool when well conceived and smartly executed.  The downfall of a great strategic plan is often what to do in the interim.  You need to have a tactical plan ancillary to the strategic plan that forms a bridge between existing systems that will be [...]

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Five ISO 9001 Tips video

November 27, 2012

Five ISO 9001:2008 Quick Tips – new video To make our ISO 9001:2008 Quick Tips more digestible we have prepared a new video to take you through them.  Why not have a play right now (we hope you like the calming music)? – Here it is – and there’s a traditional link below! For more [...]

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Quality and Health

November 6, 2012

Health workers must be ‘architects of quality’ “Government plans for the future of healthcare must focus on designing quality into the system rather than just reacting to problems, according to recommendations from the CQI. “Responding to a government consultation on maintaining quality in healthcare during the reforms, the CQI’s special interest group for health (Health [...]

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