Strategic Quality Consultancy

Effective Business Risk Management

September 26, 2016

At the heart of most International Management Systems – Business Risk Management If you get it right, business risk management can make sure that you are complying with legal requirements, managing your processes efficiently and effectively, and ensuring key stakeholder interests are met.  Implementation involves identification and evaluation of key risks, developing and putting into [...]

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Leadership and Improvement – Crucial areas for Quality Management

May 16, 2016

Continuous Improvement and Effective Leadership Anyone who has taken a look at the new version of the ISO 9001 Standard will know that Leadership and Improvement are both important concepts in the Quality narrative.  Quality World recently interviewed Russell Longmuir, CEO of the British Quality Foundation about his views on both these topics.  Below is [...]

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World Quality Day 2014

October 15, 2014

November 13 is World Quality Day this year The theme of this year’s Quality Day is “Building a quality world together”.  The CQI has launched a ‘quality pledge wall’ on their website to which you can submit a pledge which showcases your commitment to quality.  Pledges can vary from promising to reduce waste by 10%, to [...]

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The Quality Strategy – getting your point across

September 11, 2014

Seven effective communication strategies to promote quality Communicating the message about quality clearly is vital if you are to succeed in implementing a quality management system within your company.  This has to start with top management clearly setting out their commitment to quality and outlining the role that everyone is expected to play.  This can [...]

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ISO 9001:2015 – Potential Impact

April 14, 2014

Impact of the ISO 9001:2015 revision The foremost change in the new ISO 9001 Standard will be a far larger focus on risk, and the closely aligned concept of responsibility.  This is the view that the Chief Executive of IIOC put forward in April’s edition of Quality World.  How organisations will identify and manage risks, [...]

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Top Ten qualities that make a good Lean Six Sigma Leader

January 24, 2014

What makes a good LSS Leader? Although being competent in all ten areas identified will not guarantee success as a leader, judged in the work context against a background of interactions of factors at work, and coloured by the individual’s capabilities and competencies, these ten competencies will go a long way to identifya good Lean [...]

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Are Working Lunches a False Economy?

November 1, 2013

Do you frequently work through your lunch break? Paul Niven, President of the Senalosa Group, recently penned an article in The Wall Street Journal on this very subject. He is very understanding of the desire to captialize on the momentum that you may have built up during the morning, but he points out that there is [...]

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Small companies and ISO 9001

September 27, 2013

The benefits of implementing ISO 9001 for small companies The most impressive benefits from a well-implemented ISO 9001:2008 Quality Management System come to those who run small companies.  This is the perception of Tom Taormina, an experienced practitioner and author on this subject.  However, he maintains that the flip side of this coin, is that [...]

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Two actions which could help avoid catastrophic failure of your processes

June 11, 2013

Two actions to help avoid processes ‘moving out of control’ Nick Rich argues that quality professionals need to hone their skills to find new ways to influence business; to help move people away from reactive problem-solving, and towards identifying minor deviations in performance.  In a article from Quality World, he highlights the following two actions [...]

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Entrepreneurial Leadership – Thoughts about Vision

May 21, 2013

Thoughts about Mission and Vision Statements “Most entrepreneurs assume that those they employ understand their vision experientially or telepathically. “In fact, most employees get snapshots and snippets of what the leader has in mind and then rely on their industry experience and personal values to guide their contribution.  In time, this group unknowingly forms the [...]

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