TQM

Total Quality Management – what’s new?

February 19, 2015

Total Quality Management (TQM) – a new mentality? In the past few years TQM has moved on a lot.  It still retains its solid foundations, but now there is more emphasis on innovation, intensive continuous improvement, risk strategies and more attention given to environmental issues.  David Hutchins, who runs a quality college, has written about [...]

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